CleverOcean – Privacy Policy

Last Updated: October 13, 2025

At CleverOcean, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect personal data across our websites and services, including both our public website and the CleverOcean SaaS platform (collectively referred to as “Services”). It also explains your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Data Controller and Contact | CleverOcean Privacy Policy

CleverOcean AB (‘CleverOcean’, ‘we’, ‘us’) is the data controller for personal data collected through our website and marketing activities. For customers using our platform, CleverOcean acts as a data processor on behalf of the Customer (the data controller).

If you have any questions or concerns regarding your data, please contact us at:
Email: privacy@cleverocean.com
Address: CleverOcean AB, Stockholm, Sweden

For platform-specific terms, see our Terms of Service.

2. Data We Collect

We collect different categories of information depending on how you interact with CleverOcean:

– **Website Visitors:** Contact forms, cookies, IP address, and browser metadata.
– **Platform Users:** Account details (name, email, role, organization) and activity logs for security and support purposes.
– **Customers:** Business contact information, billing data, and communications related to service agreements.
– **Support and Communication:** Any data you provide when you contact us for assistance or participate in feedback or surveys.

3. Purpose and Legal Basis for Data Processing

We process personal data based on one or more of the following legal bases:

– **Contract performance:** To provide and maintain our Services.
– **Legal obligations:** To comply with laws and regulations.
– **Legitimate interest:** To improve our Services, prevent fraud, and ensure security.
– **Consent:** For marketing communications and optional cookies.

4. Cookies

We use cookies to ensure the website functions correctly and to enhance your experience. You can manage or disable cookies through your browser settings. Some cookies are essential, while others are used for analytics or remembering preferences.

5. Comments and Media

When visitors leave comments on our website, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to help spam detection. If you upload images, avoid including embedded location data (EXIF GPS) since other visitors may download and extract location data from those images.

6. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited those websites. Such sites may collect data, use cookies, and monitor your interaction with that content according to their own privacy policies.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by applicable law. Comments and metadata may be stored indefinitely for spam detection and moderation purposes. User accounts and associated data are retained for the duration of the customer contract and securely deleted thereafter.

8. Your Rights under GDPR

Under GDPR, you have the following rights regarding your personal data:

– Right to access and obtain a copy of your data.
– Right to rectification of inaccurate or incomplete data.
– Right to erasure (‘right to be forgotten’).
– Right to restrict or object to processing.
– Right to data portability.
– Right to withdraw consent where applicable.
To exercise these rights, contact us at privacy@cleverocean.com.

9. Data Sharing and Transfers

We do not sell or rent personal data. CleverOcean may share information with trusted third-party providers that assist us in operating our Services, such as hosting providers or analytics tools. If personal data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Security and Data Protection at CleverOcean

We use technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. While no system is completely secure, we work continuously to maintain a high level of protection.

11. Children’s Data

Our Services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us data, please contact us for deletion.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

13. Supervisory Authority

By using our Services, you acknowledge that you have read and understood this CleverOcean Privacy Policy. If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority. In Sweden, this is the Integritetsskyddsmyndigheten (IMY).